Support

Questions, problems or ideas? Email hello@gettots.com. A real person reads every message, usually within two business days. In the app you can also go to Settings → Send feedback.

Common questions

What counts as a scan?

Each recipe Tots reads for you, from a photo, screenshot or link, is one scan. If Tots can't find a recipe, or something goes wrong, the scan isn't counted. The free plan includes 5 scans; Tots Pro has no scan limit.

Tots read something wrong.

You can fix any ingredient or amount on the review screen before saving, or later from the recipe. Items Tots wasn't sure about are marked for a quick look.

Some recipe links don't work.

A few recipe sites block apps from reading their pages. Take a screenshot of the ingredients instead and add that.

Do I need an account?

No. You can start right away. Signing in with Apple or with a code sent to your email keeps your scans and plan with you on a new phone.

How do I cancel Tots Pro?

Subscriptions are handled by Apple. On your iPhone, open Settings → your name → Subscriptions → Tots and tap Cancel Subscription. Deleting the app doesn't cancel it.

How do I restore a purchase?

In Tots, open the upgrade screen and tap Restore purchases, signed in to the same Apple ID you bought with.

How do I delete my account?

In Tots, go to Settings → Delete account. This permanently deletes your account and everything stored with it. If you subscribe, cancel the subscription in your Apple ID settings too. You can also email us to ask for deletion.